Malware Cleanup Service

Websites cleaned of hacks and secured against future attacks

£125 plus VAT per site

(this may cost more if you have over 250 infected files due to the respective time overhead)

Malware Cleanup and Removal

It’s not a pleasant finding out that your website has been hacked, is it? Knowing that the internet presence used to represent you or your business has had someone intrude in it? Knowing it’s happened is one thing, but knowing what to do about it can be a challenge.

Our malware and hacking clean up service is available for you if you don’t know what to do when find your site has been hacked.

Has your site been hacked and you don’t know what to do?

We’ll can clean and secure your site for you. Our full malware removal service removes malicious files from your hosting account and we clean infected site files and databases to remove malware injected in to legitimate files.

Has your website started redirecting to a site that it shouldn’t?

We’ll find the source of the redirection, address it, and harden your CMS or WordPress security to prevent it from happening again. A full “in CMS” audit allows us to identify issues within your CMS, and a full page output audit enables us to detect malicious redirections within page output. The redirections are removed, and patching and security measures undertaken to prevent future malicious redirections.

Malware cleanup service
Hacked WordPress cleanup service
Has your site suddenly started displaying a Google safesearch warning?

We’ll remove the malware, spam links, phishing sites and request a review with Google.

Have your customers started reporting your site behaving strangely or spamming them?

We’ll find  the cause of any unwanted behaviour, address it, and take preventative measures by hardening your CMS or WordPress security to stop it happening again in the future.

Malware Cleanup Service

£125.00/site

(this may cost more if you have over 250 infected files due to the respective time overhead, quoted price excludes VAT)

  • Malware scanning and detection
  • Malware removal
  • Backdoor removal
  • CMS Patching and updates
  • Vulnerability scanning and mitigation
  • Safesearch warning removal requests
  • Secure backups
  • CMS/WordPress hardening
Contact Support
Got a question? Get in touch with our malware removal experts today.
Ask Now
Highly rated on Truspilot.com (4.8)
Netnerd.com trustpilot rating
Frequently Asked Questions

There’s not one, single, universal purpose behind hacking. The only person that really knows why for sure is the party that’s doing the hacking. Some hackers will hack sites just because they can or to deface them. A lot of hackers will try to use your site as a means to use server side resources such as a mail server to send spam, or CPU power to mine bitcoins. Other hackers will use your site to generate backlinks to other sites to gain a greater domain authority. In some cases hackers will inject phishing sites to trick people in to providing their details, passwords, or even payment information.

You won’t always know if your site has been hacked. Most hackers don’t want you to notice that you’ve been hacked, so they’ll do what they can to keep your site functioning as you’d expect. There may be some tell tale signs such as an increase in bandwidth, or your site being slow and sluggish. Sometimes there are more obvious indications such as your site redirecting, or your customers telling you your site is sending them spam. You can contact us to request a malware scan if you’re concerned about this.

WordPress does tend to attract malicious activity. WordPress core itself is stable and secure, but you have to bear in mind that the plugins and themes you install are all made by different individuals or organisations, so there’s quite a “team effort” effect. This means that all the parties that have contributed to your WordPress installation need to be securing their code bases and patching against discovered vulnerabilities in a timely manner. It also means that you have to be conscious of plugins or themes that are no longer being supported, patched or developed, as these can pose a security risk. This isn’t so much a WordPress problem, but more relates to the operation of an open platform for which anyone can develop. Whilst this does pose some security implications, this is also what gives WordPress it’s versatility and flexibility, which you don’t get with some other CMS’.

If you get hacked within a month of us patching and securing your website, we’ll carry out the same work for free. We may also have to take your devices, end points and how you’re operating in to account. Whilst we can’t completely cover what you do, we will endeavour to provide any help or assistance that will keep your website hack free and secure in the future.

The quoted cost is per site, but there’s some flexibility on pricing if you’re using a multi site type hosting account. We have to secure your cPanel as part of the clean up and hardening process. Please feel free to contact us if you need any more information about this.

You can find out more about why we launched this service, and how it can help you on our blog.

Why Choose Us?
21 Years of Excellence
21 years of experience
7 Day Money-Back Guarantee
Web Host Guarantee
24/7 Unrivalled Support
Best WordPress hosting
UK Based Servers and Support
Wordpress hosting in UK
Instant Hosting Setup
21 years of experience
99.9% Guaranteed Uptime
Web Host Guarantee
cPanel Access as Standard
Best WordPress hosting
Rated as excellent on Trustpilot.com
Wordpress hosting in UK